Contact information
Contact Information Policy
Last updated: 4-7-2025
Thank you for your interest in contacting Rhett + Lilly. We value your feedback, inquiries, and concerns, and we are committed to providing you with exceptional customer service.
Contact Methods:
You can reach us using any of the following methods:
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Email:
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General inquiries: customerlove@rhettandlilly.com
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Customer support: customerlove@rhettandlilly.com
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Sales inquiries: customerlove@rhettandlilly.com
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Mail: Rhett + Lilly. 3001 S Hardin Blvd STE 110 PMB 3004. McKinney, TX 75070.
Hours of Operation:
Our customer support team is available during the following hours:
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Monday to Friday: 9:00 AM - 5:00 PM [Central Time]
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Saturday and Sunday: Closed
Response Time:
We strive to respond to all inquiries and messages promptly. Our goal is to respond to emails and voicemails within 24 business hours. Please note that response times may vary depending on the volume of inquiries received.
Privacy of Contact Information:
Your contact information is safe with us. We respect your privacy and will never share your contact details with third parties without your consent. We may use your contact information solely for the purpose of responding to your inquiries or providing you with requested information about our products or services.
Contact Preferences:
If you have any preferences regarding how we should contact you (e.g., preferred email address, language preference), please let us know, and we will do our best to accommodate your request.
Contact Us:
If you have any questions, concerns, or feedback regarding our contact information policy, please feel free to contact us using the information provided above.